If you've chosen to ship your order to a Warehouse One store, your order will be shipped via Purolator to the store you selected during checkout. You will receive a Shipping Confirmation email to let you know your order is on its way. Once your order has been delivered to the store, you will receive a Pick Up Notification email to confirm your order is ready for you to pickup. When picking your order up from a store, please remember to bring your Pick Up Notification email with you to authorize release of the package. If you do not pick up your order within 5 business days of its arrival, we will send you a Reminder email. We reserve the right to cancel your ship to store order and process an automatic refund back to your original form of payment if you do not claim your package within a reasonable amount of time.

If you require assistance with locating your tracking number or tracking your package, please contact Customer Service at 1-844-445-5566 or email us at customerservice@warehouseone.com